Frequently Asked Questions

Yes. An IDP is a translation companion document — it is never valid on its own and must always be carried together with your original, valid driver's license.

Digital copies are delivered by email within minutes of verification. Printed booklets typically ship within 1-2 business days, with delivery times varying by destination.

Our translations follow internationally recognized standards and are issued alongside verified digital and printed permits.

A valid driver's license, a passport-style photo, and your travel destination. Most applications take less than 5 minutes to complete online.

Yes — we require a clear, passport-style photo to match the format used on official IDP booklets. You can upload one directly during checkout.

Contact our support team as soon as possible if you spot an error — we can usually update your details before your IDP is issued.

Your IDP can only be issued for as long as your underlying license remains valid, so we recommend renewing your license first if it's close to expiring.

We accept all major credit and debit cards. All payments are processed over a secure, encrypted checkout.

Yes — if we're unable to verify your documents, you're covered under our Refund Policy. Reach out to our support team and we'll take care of it.

Yes. All uploaded documents and personal details are encrypted in transit and at rest. See our Privacy Policy for full details.

Our IDP is recognized in 150+ countries. Use the IDP Country Check tool before you travel to confirm requirements and accepted formats for your specific destination.

Most rental agencies accept a digital copy, but some destinations and rental providers require a printed booklet. We recommend checking with your rental company ahead of time.

One IDP is valid across all of the 150+ recognized countries for its full validity period — you don't need a separate permit per destination.